CNC machine down? Speak directly to Keith
Squidex Solutions Ltd · Co. No. 10695481
The flagship service

HAAS® Exchange & Repair — we lend you the part.

Break down today. Make it work again tomorrow.

Why this exists

A dead vector drive or MOCON board normally means weeks of downtime waiting for a new part, and a bill you only learn at the end. Every day the machine is down costs a busy shop far more than the part. Exchange & Repair turns that into one phone call, one fixed price and one day.

Parts we hold as loaner stock

The components that stop production for weeks when they fail. Each has its own guide covering symptoms, related alarm codes and the part numbers we cover.

How Exchange & Repair works

  1. You call, we quote on the spot. Phone diagnosis to confirm the failed part. We tell you honestly whether we hold that unit, the fixed swap-in fee, and the fixed replacement price if yours can’t be repaired.
  2. We bring the part within 24 hours. An engineer arrives with the loaner, fits it, proves the machine and takes your original away. You’re cutting again the same day.
  3. You keep the loaner while we repair yours. Proper diagnosis at the bench, no time pressure. If we repair it, we swap back at your next service. If we can’t, you keep the loaner and pay the fixed replacement price you were quoted on day one.

Fixed pricing

One fixed swap-in fee plus a fixed price list for every replacement part, sent to you the moment you call. No hidden costs. If we repair your original, that’s all you pay.

Same warranty as a new HAAS® part

Every part we exchange carries the warranty HAAS Automation, Inc. gives on the equivalent new component — parts and labour, in writing, from the day we fit it.

Common questions

Is the loaner part new or refurbished?

Refurbished, tested, and warranted to match the equivalent new HAAS® part. Haas themselves ship remanufactured content in their 93- series parts; ours are rebuilt and bench-tested before they go on the shelf.

What if you can't repair my original?

Then you keep the loaner as your permanent part and pay the fixed replacement price you were quoted before we set off. Nothing changes on the day and there is never a surprise bill.

How fast is 24 hours, really?

It means an engineer on site with the part within 24 hours of your call, where we hold that specific unit and you are within reasonable reach of our engineer network. We tell you honestly on the first call if we can't hit it.

Which machines do you cover?

VF, VM, Mini Mill, UMC, TM, ST and DS — the full HAAS® range. Part numbers vary by machine size and revision, so have your serial number to hand when you call.

A note on this page. 24-hour response applies where we hold the specific part in loaner stock and the site is within reasonable reach of our engineer network — we tell you honestly on the first call. HAAS® is a registered trademark of Haas Automation, Inc. Squidex Solutions Ltd is an independent service provider, not affiliated with Haas Automation, Inc. or any Haas Factory Outlet.